Cancellation Policy
Cancellations
must be submitted to the KASA office in writing via email
(lisa@kasa.org), fax (502) 875-4631, or to 87 C. Michael Davenport
Blvd., Frankfort, KY 40601 no later than Monday, March 3, 2025. If
eligible, refunds will be issued after the event, minus a $49
administrative fee.
Due to KASA’s commitments to various vendors and suppliers on your
behalf, refunds cannot be granted for no shows, late arrival, or early
departure.
Substitutions are encouraged to replace those individuals who are
registered but unable to attend at the last minute. Please submit a
written request to lisa@kasa.org. Only one substitution is permitted per
original registrant. The individual submitting the substitution request
is responsible for all financial obligations (any balance due)
associated with the substitution. The appropriate member/ nonmember rate
will apply.
INCLEMENT WEATHER POLICY
In the event of inclement weather, the event/workshop will proceed as
scheduled. Hotels and venues have strict cancellation policies and will
not allow us to cancel the event due to weather-related issues. As a
result, we cannot issue refunds for registration fees or accommodations
in the event of a weather-related cancellation.