Cancellation Policy: Cancellations must be submitted to the KASA office in writing via email (amy@kasa.org), fax (502) 875-4631, or mail to 87 C. Michael Davenport Blvd., Frankfort, KY 40601 no later than Wednesday, February 12, 2025. If eligible, refunds will be issued after March 10, 2025, minus a $49 administrative fee. Due to KASA’s commitments to various vendors and suppliers on your behalf, refunds cannot be granted for no shows, late arrival, or early departure.
Substitutions are encouraged to replace those individuals who are registered but unable to attend at the last minute. Please submit a written request to amy@kasa.org. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. The appropriate member/nonmember rate will apply.